We are proud to share what our clients have to say about the high-quality service they received from Falcon!
Great service and consistent follow up!
— Rosemarie T.
Phillip was extremely helpful in helping me determine the right humidifier system for my home. The appointment times were based on my availability and very quick, consultation, purchase and install within 3 days. Work quality was excellent as was the customer service. I highly recommend Falcon for your HVAC needs.
— Todd L.
Our service man Dan was prompt and efficient in troubleshooting problems with our Neat thermostat. He knew exactly what the issue was and replaced our unit on the spot. I would highly recommend Falcon!
— Louise B.
Very thorough service. They made sure the job was done correctly.
— Jadyne S.
Falcon has been our HVAC service provider for years! We have always been extremely happy with their level of service. From the customer service representative who listens to my concerns to the service professionals who come to check on our system to the follow‐up phone call. My other neighbors have used other companies who spend more time trying to "up‐sell" than fix. Upfront, customer focused, transparent. These guys are great!
— Kate K.
I have a yearly contract with Falcon Heating & AC. They sent Phillip Mann to our home. Phillip was on time and very courteous about coming into our home. With the virus scare, he was masked and ready to work. He inspected our system and gave us a clean bill of health. Our HVAC unit was installed originally by Falcon and they have maintained it to their high standards. I would recommend Falcon, and especially Phillip Mann to handle any issues you have with your HVAC system.
— Rich C.
Excellent service. We had an issue that came up over night. Simply emailed for service request and had a phone call as soon as they opened in the am. Great service by the technician, respectful and took time to advocate for safety when dealing with electrical components. I certainly recommend Falcon! Thanks for helping out our family today.
— Crystal and Nick D.
Excellent customer service and a great company. Greg Babcock came to investigate different temperature zones in the house and patiently explained the dampers and HVAC maintenance. Very satisfied.
— Ketharam R.