Maintenance Service Agreements

Bronze Level Package

Two maintenance calls per year, one for the cooling system and one for the heating system. Why? We inspect and advise you of any needed repairs. This is designed to prevent breakdowns and to maintain efficiency of your systems.

  • You receive a 15% discount on labor and parts for all approved repairs*
  • Discounted diagnostic fee
  • Inspection includes the following items: refrigerant check, electrical connectors, voltage, electrical wiring, contacts, relays, electrical heat elements, thermostat operations, blower motor, burners, gas valve, indoor coil, outdoor coil, inducer motor, condenser motor, condensate drain line, heat exchanger, igniter, safety switches, circuit boards, and filter condition.
  • Priority emergency service: Should you ever have a breakdown, you as a service plan member, immediately become a priority call for Falcon and will receive the quickest service we can provide
  • 1 full year labor warranty on repairs
  • Front of the line scheduling

Silver Level Package

Includes all of the BRONZE level services, with additional items as follows:

  • You receive a 25% discount on labor and parts for all approved repairs*
  • Deeper discount on diagnostic fees

Gold Level Package

Includes all of the SILVER level services with additional item:

  • Outdoor coil cleanings and condensate cleanings

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